Shipping
We are happy to offer free domestic shipping on orders valued over $300.
Please note all orders are reviewed daily and in stock items may take up to 2 business days to ship. We prepare each item by hand with care her in our Brooklyn studio.
Shipping is via FedEx with signature (for orders $500 or more). If you do not require signature, simply email us to release responsibly.
It is always our priority to get your order to you as soon as possible. If you have any specific requests with timing, please feel free to let us know so we can get your items to you in time for that special event or trip.
An email with tracking info will be sent to you shortly, as soon as your order is fulfilled.
Dear International clients, please kindly note clients outside of USA are subject to the duties and fees from the country they are shipping to, as our online checkout system includes shipping and product only.
Returns
We are a small studio offering one of a kind and small production pieces, we want you to love your item. We kindly ask you to promptly let us know if items do not work for you. We accept domestic returns within 14 days of receipt. To request a return, click the following link: Return Request.
We typically reply within 1 business day *Please check your spam if you do not see an email from us.
*Please ship your return using a delivery service with tracking capabilities.
*Items arriving after 14 to 30 days of receipt will result in a store credit if item is accepted.
*Items will be credited within 3 business days of receipt. Original shipping fees are non-refundable and are deducted from returns in the amount of $15 for a pak size and $20 for a larger item.
SALE
sale section return policy: Items on the sale page are only available for exchange or credit to the website.
Unless noted Final Sale.
"Sample sale" items are original samples, that come from our design studio: ie. they may have slight blemishes, imperfect weaving, experimental styles, without tags or are from our archive.
international
International orders are Final Sale. Please let us know if we can help you choose the right piece. We are happy to give you further images and measurements if needed.
Thank you,
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